Maintenance and technical support service is critical to keep your website running steadily and continuously. By using this service, your website will have our experienced technicians monitor frequently to prevent or fix technical issues quickly.
The tasks that our maintenance and technical support services will help you:
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Save your website’s source code within 5 years after inspection test to ensure the quality of service and meet your customized requests. | |
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Follow and report data transfer usage of website, collect statistics of users’ monthly accessibility and suggest upgrading its capacity, bandwidth when necessary to maintain the website’s operation. | |
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Help resolve troublesome hosting and website issues. | |
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Guide and provide document of website administration directly at your office 2 times/ year. | |
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Respond to your feedback within 2 hours after receiving service requests |
